Last updated: October 22, 2025
Thank you for choosing RevPal Mobile (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”), designed for property hosts to view reservations and manage guest communications across multiple booking platforms such as Airbnb and Booking.com.
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1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Account and Authentication Information
• When you sign in or connect your accounts (e.g., Airbnb, Booking.com), we may collect your name, email address, and authentication tokens necessary to access those platforms on your behalf.
b. Reservation and Message Data
• With your authorization, the app retrieves information such as:
• Reservation details (guest name, stay dates, booking source)
• Guest communication and message history
• Listing information (property names, locations, and IDs)
c. Device and Usage Information
We may collect:
• Device identifiers (e.g., device ID, OS version)
• Log data (App version, usage statistics, performance metrics)
• Crash reports and analytics (to improve reliability)
d. Optional Information
• You may choose to provide additional data such as display preferences, notification settings, or profile information to personalize your experience.
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2. How We Use Your Information
We use collected data to:
• Display and synchronize your reservations from connected platforms
• Allow you to send and receive messages with guests
• Notify you about new bookings, messages, or updates
• Maintain and improve the functionality, performance, and security of the App
• Provide user support and troubleshoot technical issues
• Comply with legal requirements and prevent misuse or fraud
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3. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share your data only in the following cases:
• With connected platforms (e.g., Airbnb, Booking.com): as necessary to access and sync your data according to their API permissions.
• With service providers: such as hosting, analytics, and authentication services that help us operate the App.
• For legal reasons: if required by law, subpoena, or to protect our rights and the security of our users.
All third-party service providers are bound by confidentiality and data protection agreements.
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4. Data Retention
We retain your data only as long as necessary to provide the App’s services or comply with legal obligations.
You may request data deletion at any time by contacting us (see Section 8).
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5. Security
We implement appropriate technical and organizational measures to protect your information, including:
• Encrypted connections (HTTPS and secure tokens)
• Limited access to user data
• Regular security audits and monitoring
However, please note that no system is completely secure, and we cannot guarantee absolute protection.
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6. Your Rights
Depending on your location, you may have the following rights:
• Access, correct, or delete your personal data
• Withdraw consent at any time (e.g., disconnect platform integrations)
• Request a copy of your stored data
• Lodge a complaint with your local data protection authority
To exercise these rights, please contact us using the details below.
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7. Children’s Privacy
RevPal Mobile is intended for professional hosts and is not directed to children under 16.
We do not knowingly collect personal information from minors. If we discover such data has been collected, it will be deleted promptly.
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8. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy, please contact us at:
RevPal Mobile
Email: support@mybookingpal.com
Website: mybookingpal.com
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9. Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Last updated” date and notify you within the App or via email. Continued use of the App after updates constitutes acceptance of the revised policy.
